IT Support Engineer
EEEPL
Mumbai, Maharashtra
₹3,00,000- ₹6,00,000
Job Details :-
💰 Salary
₹3,00,000 - ₹6,00,000 a year.
🌐 Job Type
Full Time / Regular / Permanent.
💢 Shift and Schedule.
Flexible Shift / Day Shift / Monday to Friday.
Benefits & Perks
Provident Fund , Health insurance.
Qualifications
- Bachelor's (Preferred)
Benefits
Health Insurance / Provident Fund.
Full Job Description
Job Summary
Taking ownership of internal issues reported and seeing problems through to resolution.
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask user targeted questions to quickly understand the root of the problem.
- Track Computer system issues through to resolution, within agreed time limits.
- Ensure all issues are properly logged.
- Follow up to ensure their IT systems are fully functional after troubleshooting.
- Prepare accurate and timely reports.
- ETC.
Qualifications and skills
Graduation, any IT Related course.
Required minimum 7 years of experience in resolving IT releted issues (hardware& software). Erp knowledge will be beneficial.
Job Type :- Full Time , Regular/ Permanent.
Salary : 3,00,000 To 6,00,000 per year.
Benefits :
- Health insurance.
- provident Fund.
Schedule:
- Day Shift.
- Flexible Shift
- Monday To Friday.
Supplemental pay types :
- Commission pay.
- Performance bonus.
- Quarterly bonus.
- Yearly bonus.

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